By accessing this website or placing an order, you acknowledge and agree to follow the terms outlined here. These terms apply to all users of the site. Please read them carefully before proceeding.
The website infinara.in is managed by Infinara Luxe. In this document, terms like “we,” “us,” and “our” refer to Infinara Luxe, which offers the products and services featured on this site.
General Conditions
We reserve the right to decline service to anyone, at any time, for any reason.
You agree not to copy, reproduce, sell, or exploit any part of our service without written permission.
You understand that while your content may travel across multiple networks, sensitive payment details like credit card information are always encrypted during transmission.
Content Accuracy
We do not guarantee that all the information on this website is entirely accurate, complete, or up to date. The content is provided for general reference only and may be changed at any time without notice. However, we are not obligated to update any of the content.
Changes and prices
We may revise product prices or modify any aspect of our service at any time without prior notification.
Product Information
We strive to display product images and colors as accurately as possible, but we cannot ensure that your screen’s color display is precise.
We reserve the right to restrict product sales to certain individuals, regions, or jurisdictions. We make no guarantees that the product quality will meet your expectations, and we are not liable for any service errors.
Orders and Shipping
When placing an order, you agree to provide accurate and complete information. If your package does not arrive due to incorrect shipping details provided by you, we are not responsible for the loss or required to resend the package.
We reserve the right to reject or cancel any order, and we may limit quantities per individual, per household, or per order. If your order is changed or canceled, we may attempt to contact you using the contact details provided, though we are not obligated to do so.
It is your responsibility to double-check your shipping and billing details. If you identify a mistake after placing your order, please contact us immediately at support@infinara.in. Once a package is dispatched, we cannot alter the address or guarantee reshipment.
Refunds and Returns
Refunds are possible for eligible orders within 30 days of delivery. If your order had any promotional discounts, refunds will be calculated accordingly. Claims for lost or missing items must be made within 3-7 business days of the stated delivery date, depending on the issue. Refunds, once approved, take 2–7 business days to reflect. Refunds can only be issued to the original payment method.
Promotions and Free Items
Free gifts or mystery items included with your purchase are non-refundable. If an order includes a promotional offer, the refund will be calculated based on the actual amount paid. Only one gift per eligible order is allowed.
Warranty Policy
We may deny warranty claims at our discretion if the issue does not fall under our warranty guidelines. This may include cases involving wear and tear, improper use, discoloration, or items not bought directly from our official store. Infinara Luxe is not responsible for damage or injury resulting from product misuse.
Changes to Terms
We may update these terms at any time. By continuing to use our site or services after changes are made, you agree to the revised terms.
No Guarantees
We do not warrant that our service will be uninterrupted, secure, or error-free. We also do not guarantee the accuracy or reliability of any results obtained from using our service.
Limitation of Liability
Infinara Luxe is not responsible for any direct or indirect damages, including but not limited to lost profits, data loss, or product replacement costs, resulting from the use of our site or services. Some locations may not permit certain liability limitations, in which case our responsibility will be limited as allowed by law.
Mobile Messaging Terms
By subscribing to our mobile messaging service, you agree to receive recurring texts (both service-related and promotional). These may be sent via automated systems. Participation is voluntary and not required for any purchase.
Standard messaging rates may apply. To unsubscribe, reply with STOP or use the unsubscribe link (if available). You may need to unsubscribe separately from different messaging programs.
For assistance, contact us at support@infinara.in.
Privacy
We value your privacy. Please refer to our ‘Privacy Policy’ to learn how we collect and use your information.